Shipping Policy
At Gem Diamond Jewels, we aim to provide reliable and efficient shipping to our customers worldwide. Please review our shipping policy below for more details.
- Shipping within the USA:
- We offer free shipping on all orders within the United States.
- Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
- International Shipping:
- For countries outside the USA, a flat shipping fee of $20 USD will be added to your order.
- International delivery times may vary, typically ranging from 7-14 business days, depending on the destination.
- Order Processing:
- All orders are processed Monday through Friday, excluding holidays.
- Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s status.
- Customs and Duties:
- For international orders, customs and duties may apply. These charges are the responsibility of the customer and vary depending on your country’s regulations.
- Delays:
- Delivery times are estimates and may vary due to factors such as customs delays, weather conditions, or carrier issues. We are not responsible for such delays but will do our best to assist in tracking your order.
For any questions or concerns regarding shipping, please contact us at info@gemdiamondjewels.com. We are committed to ensuring your order arrives safely and on time!